Privacy Policy
We take your privacy seriously. Here's how we handle your data.
Last updated: April 2025Table of Contents
1 Information We Collect
We collect the following categories of information:
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Email, username, password (hashed) | Authentication |
| Usage Data | Prompts, generation history, credit usage | Service delivery & improvements |
| Payment Data | Transaction ID, amount (no card data stored) | Billing records |
| Technical Data | IP address, browser type, device info | Security & analytics |
2 How We Use Your Information
We use your information to:
- Provide, operate, and improve the Inrovi AI platform
- Process payments and manage your subscription
- Communicate about your account, updates, and new features
- Detect and prevent fraud, abuse, and security threats
- Analyze usage patterns to improve AI model performance
- Comply with legal obligations
We do not sell your personal data to third parties for marketing purposes.
5 Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Account data: Retained until account deletion + 30 days
- Generation history: Retained for 12 months
- Payment records: Retained for 7 years (legal requirement)
6 Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain types of processing
7 Security
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- Bcrypt password hashing — your password is never stored in plain text
- Role-based access controls for internal systems
- Regular security audits
No system is 100% secure. We encourage you to use a strong, unique password.
8 Children's Privacy
Inrovi AI is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has registered, we will delete their account immediately.
9 Contact
For privacy-related questions or data requests:
privacy@inrovi.com